On-Demand Training for Workforce Professionals

THMP Workforce Academy is an innovative, online training platform that provides workforce development agency staff with a thorough understanding of programmatic and financial program requirements, policies, and processes—plus best practices for enhancing overall success. Courses are video-based unless otherwise noted.

Be sure to check out this short video to learn more about our online training format.

Course Offerings

Programmatic Courses

The WTP Series + Quiz (four courses plus comprehensive quiz)

Creating Effective Welfare Transition Individual Responsibility Plans 

Clearly explains importance of an effective IRP; reviews practices for creating and using an effective IRP.

Work Activity Requirements of the Welfare Transition Program  

Provides a comprehensive review of WTP work activities and participation requirements, including a review of Core and Core Plus activities and specific requirements related to each. 

Make it Count: Participation Rate & JPRs 

Provides a clear understanding of JPRs as well as their role in driving WTP participation success and participant self-sufficiency.

Understanding Pre-penalties & Sanctions 

Provides a review of the complex WTP Pre-penalty and Sanction process, using clear language and typical examples.

·       WTP Comprehensive Bundle (6 courses plus comprehensive quiz)

Supplements the WTP series above with the two additional modules below, each of which can also be taken independently:

Using Interpersonal Skills to Enhance WTP Performance

This video-based module covers the importance of developing rapport; active listening; and motivating, supporting, and empowering participants. Learn how these essential interpersonal skills enable case managers to create effective IRPs that guide participants through the complexities of the Welfare Transition Program (WTP) and on to self-sufficiency. 

      Understanding and Implementing WTP Support Services

Provides a solid understanding of support services available to both Mandatory and Transitional WTP participants. Explains when to provide specific services in order to remove obstacles or barriers to employment and self-sufficiency, including Upfront Diversion and Relocation Assistance.

WTP Performance & Reporting (presentation format)

Clearly explains the 4 Common Performance Measures and key OSST reports that help staff identify and rectify issues to enhance WTP performance.

SNAP E&T Essentials Bundle with Quiz (presentation format) 

Part One: Reviews history of SNAP and goals of SNAP E&T, progresses through the case life cycle, including Initial Engagement Activities, the 8 Work Components, and the Work Component assignment process.

Part Two: Reviews Initial Appointment, crucial case-management practices, and specific requirements for recording JPRs in OSST—plus key details on the sanction process, Food Stamp Reimbursements, and the Florida Job Connect system.

Financial Need-to-Knows for Program Staff (presentation format)

Illustrates how Case Managers’ daily decisions impact your organization’s overall financial health, from budgeting customer training payments and daily time-tracking to funding-stream assignments and procurement.

Finance Series

Workforce Development — A Financial Overview

Covers key aspects of effectively overseeing an organization’s financial operations. Provides an understanding of both the federal and Florida's state workforce systems and regulatory environment—including fiscal oversight responsibilities for grant funding.

Procurement Essentials, Acceptable Methods & Common Issues

Covers requirements associated with the procurement of goods and services for grant-funded agencies—including federal procurement guidelines (2 CFR 200–Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards) and procurement methods, policies, and procedures. Incorporates the most recent revisions to 2 CFR 200 plus an updated segment on identifying subrecipients, performing risk-assessments, and related invoicing requirements.

Training and Supportive Services

Covers various types of training and support services offered, including OJT, Customized Training, and Work Experience. Reviews guidelines and requirements related to various funding streams, including regulations and agreements governing program expenditures. Illustrates processes for reviewing training invoices using real-world examples.

SERA Reporting

Covers FloridaCommerce's SERA reporting system, including key steps for appropriately reporting expenditures against various NFAs and best practices/key steps for gathering, recording, and reconciling information in a timely manner.